MoMA’s Big Ticket Fail: #Kraftwerk

On February 22nd, at noon, tickets to the MoMA’s Kraftwerk – Retrospective 1 2 3 4 5 6 7 8 went on sale. By 4:00 PM desperate aficionados were posting sweaty pleas on Craigslist offering to pay as much as $200 per.

The MoMA ticket portal on ShowClix, currently says “Sorry— Kraftwerk events have sold out! We appreciate your patience and understanding. Thank you!” But fans, drowning the Twitterspshere in bile were not feeling very patient or understanding, and now Craigslist abounds in ticket offers for as much as $2,000 per!

One seller, offering tickets to the best offer, writes, “Best offer gets it. No weirdness please, just cash.”



So what happened?

MoMA had apparently entrusted the online ticket sales to ShowClix, a small start-up ticketing company in Pittsburgh, which failed to anticipate the overwhelming demand they’d face when tickets to the MoMA’s tiny 1,000 seat atrium went on sale.

The band has not played in the U.S. for 17 years and has a rabid following. What’s more eight evening concerts meant only 8,000 tickets would be sold: so, with a virtual avalanche of buyers from around the word logging on at once, the ShowClix servers experienced what CEO Joshua Dziabiak called  “frequent timeouts.”  The tickets were sold out right away but successful buyers were unaware since very few of them were shown a final “thank you” screen.

Joshua Dziabiak, ShowClix CEO, offered an apology to those who “spent hours in front of your computer watching a spinning wheel—or watching the page go blank.”

Just for Fun: Hitler Meme

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MoMA’s Got a Brand New App

Today MoMA announced the release of its new app for Apple’s iPhone, and iPod Touch, now available on the App Store. It’s a free download that provides views of 32,000 works from the Museum’s collection, plus lots of very useful extras, including a dictionary of art terms, a database of artist bios, a calendar of exhibitions, film screenings, and events, and a variety of audio tours for youngsters, as well as for the visually impaired.

Continue reading “MoMA’s Got a Brand New App”

Culture? There’s an App for That

Toura, a New York mobile applications company that creates virtual tours will be using angel investors’ $1.5 million in seed money to develop virtual tours of cultural institutions and other attractions.

Toura on iPhone
Culture in your hand: pic from Toura's website

The Art Institute of Chicago is prepping its free multimedia app with Toura sometime in the next few weeks. The app is free and is expected to be available on a range of devices including the iPhone and iPad.

Toura claims that by handing them the keys to the virtual art space, those institutions will no longer have to worry about having an in-house technologist working on costly software programs in order to update their online content — Toura will do it for them.

The Art Institute of Chicago is always looking for innovative ways to inspire and educate the public about our collection and exhibitions,” said James Cuno, the museum’s President and Director, in a statement. “Toura’s attractive package of technology and services makes it easy for us to bring the museum’s collection to life through a series of applications on smartphones, with the first coming later this spring.”

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